Privacy Policy

1. Introduction

Welcome to Axlerate FutureTech Pvt Ltd.

Axlerate FutureTech Pvt Ltd (“us”, “we”, or “our”) a private company established under the laws of India having its registered office at 11/6, Thiruvalluvar Nagar, MKN Road, Alandur, Chennai - 600016, operates (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Data Collection

Information you provide

First name and last name

Email address

Phone number


Information we collect

(i) Usage Data

IP address

browser type & version

Pages visited

Time and date of your visit

Duration spent on pages

Unique device identifiers

Other diagnostic data

(ii) Location Data

We use your location data whenever you order a delivery through our services. If you allow the app to access your device's location.

We may also gather information about where your device is located while the app is running in foreground or background mode.

(iii) Cookies

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

(iv) Transaction Data

We keep track of the details surrounding any transactions between app users.

We collect data including the type of service requested, date and time it was rendered, location, distance covered, and other relevant information.

3. Use of Information

To provide and maintain our Service

To notify you about changes to our Service

To process payments for the Services you order

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of our Service

To provide customer support

To detect, prevent and address technical issues

To fulfill any other purpose for which you provide it

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Data

Axlerate FutureTech Pvt Ltd will take all the steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to an individual, organization or third-party without your consent.

However, under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

6. Disclosure of Data

We may disclose your data…

To our subsidiaries and affiliates

To contractors, service providers, and other third parties we use to support our business

To fulfill the purpose for which you provide the data

For any other purpose disclosed by us when you provide the information with your consent in any other cases

If necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others

7. Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: